FAQ

I want to consign in store - do I need to submit photos of my items?

Submitting photos is optional. We accept consignments everyday, no appointment necessary. If you’re local to the Los Angeles area, bring your items in anytime between 11am and 5pm for review.

However, if you’d like us to review your items prior to making the trip to the store, you can submit photos of the garments through the In-Person form on our consignment page here. A team member will review them and get back to you within 24 hours.

I want to consign by mail - how does shipping work? 

Submit photos of your items through the By Mail form here. A team member will review your submission within 24 hours and if approved, will send you a prepaid shipping label. Simply package your approved items according to the shipping specifications and drop them off at any nearby UPS location. We will send you a confirmation email when your items have been received in store.

I mailed in my approved items, now what?

Once your items are received and physically reviewed, we will send you an email with a detailed pricing overview for confirmation along with our contract. After confirmation, the garments will be processed onto the sales floor. 

My item has sold, how do I receive payment?

Payment are processed on the 1st and 15th business day of every month via Zelle or Paypal. You will be notified within 24 hours of your items being sold. Consignors receive 50% of the final selling price.

What if I change my mind about selling my item?

We ask that you carefully consider before you choose to consign - however, if you decide you’d like your item back before the 90 day period has elapsed, please reach out to us at info@recessla.com.

What if my item doesn’t sell within 90 days?

Items will be held for a 90 day period and we will email you to reclaim your unsold items, which you have 14 days to pick up. If you have consigned by mail and your item(s) do not sell within the allotted time we will ship them back to you on request.

If you do not reclaim your items, they will become the sole property of Recess and may be donated to a charity of our choice.

How do I know if my item is worth consigning? (ie. unsigned vintage, help with dating, etc.)

If you are unsure about a piece, use our easy portal on our Consignment page to upload and submit photos directly to our team. Someone will review your submission and get back to you within 24 hours. 

Please feel free to browse our website which has live items as well as an archive of sold pieces.  What We Accept Page has information regarding the type of items we look for as well as our full designer list.

Will I know the price of my items before they go on the floor?

Yes, we provide a detailed inventory list with pricing. Your items will be added to the sales floor and/or website after you have reviewed and consented to the pricing.